Emotional Intelligence
Emotional Intelligence is the Other Kind of SmartWhen emotional intelligence first appeared to the masses in 1995, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70% of the time. This anomaly threw a massive wrench into what many people had always assumed was the sole source of success—IQ. Decades of research now point to emotional intelligence as the critical factor that sets star performers apart from the rest of the pack.
Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results. Emotional intelligence is made up of four core skills that pair up under two primary competencies: personal competence and social competence.
Personal competence is made up of your self-awareness and self-management skills, which focus more on you individually than on your interactions with other people. Personal competence is your ability to stay aware of your emotions and manage your behavior and tendencies.
- Self-Awareness: Your ability to accurately perceive your emotions and stay aware of them as they happen.
- Self-Management: Your ability to use awareness of your emotions to stay flexible and positively direct them.
Social competence: Made up of your social awareness and relationship management skills; social competence is your ability to understand other people’s moods, behavior, and motives in order to improve the quality of your relationships.
- Social-Awareness: Awareness of the emotions of other people including unspoken cues and the mood in the room gives you the information you need to…
- Relationship Management is your ability to use awareness of your emotions and the others’ emotions to manage interactions successfully.
EQ Appraisal- Multi-Rater (MR) Edition
Features Included:
- Feedback from Others: Find out how others view your EQ via closed- and open-ended questions.
- Dynamic Online Report: Your anonymous and constructive feedback is easy to understand and print.
- Goal-Tracking System: Share your profile and track your progress online.
- Blockbuster Actors: Watch clips of your favorite actors bring emotional intelligence to life!
Why it Works: Results bring EQ to life in an unlimited e-learning program featuring our proprietary Goal-Tracking System to support lasting change. The test uses proprietary methods developed by experts in psychological assessments who conducted research on hundreds of thousands of responses to ensure the test is both quick and accurate. The result is a reliable and valid measure of emotional intelligence from the most credible source available—those who see you in action every day.
EQ Appraisal- 360 Refined
Features Included:
- 22-Leadership Skills: Measures critical leadership skills, including emotional intelligence.
- Feedback from Others: Extended bar charts, item by item breakdowns by customizable groups and gap scores.
- Dynamic Online Report: Anonymous and constructive feedback is easy to understand and print.
- Goal-Tracking System: Share your profile and track your progress online.
- Blockbuster Actors: Watch clips of your favorite actors bring emotional intelligence to life!
Why it Works: The TalentSmart 360° process increases self-awareness to drive leadership skill development. Our assessment designers spent years researching the 22 skills that separate good leaders from the great ones. 360° Refined is a reliable and valid measure of the leadership skills that are critical to performance and it contains a large normative database that stands behind the scores.
Discovering Emotional Intelligence
Emotional Intelligence Matters
Whether you are aware of them or not, emotions are intertwined in everything you think, do, and say each day on the job, in your career and throughout your life. Emotional intelligence (EQ) is how you handle yourself and others on the job. Your EQ consists of four core skills.
Self-Awareness – Awareness of your own emotions and tendencies and understanding your strengths and personal style opens doors for you to…
Self-Management – Manage your reactions effectively by making better decisions and responding to challenges and opportunities productively.
Social Awareness – Awareness of the emotions of other people including unspoken cues and the mood in the room gives you the information you need to…
Relationship Management – Manage relationships by building, strengthening, and deepening your connections with the people in your social network.
People who develop their EQ communicate effectively, handle stress well, make good decisions, handle conflict productively, are better team players, respond flexibly to change, influence others more, and provide top-notch performance. This program has one purpose…TO INCREASE YOUR EQ.
Here’s what you will do:
- Get comprehensive EQ scores, analysis, and recommended strategies based on your profile.
- Discover what EQ is and why it matters at work.
- Explore the four EQ skills in action: Self-Awareness, Self-Management, Social Awareness, and Relationship Management.
- Analyze movie and TV clips, and discuss how to bring EQ to life in the real world.
- Take a free scheduled re-test and get a full change-score report to track progress.
Developing Emotional Intelligence
Train your EQ brain
You know emotional intelligence matters, and you have begun to practice. Now you need to learn how to tackle the barriers to self-awareness, self-management, social awareness, and managing relationships.
Self-Awareness – Achieve a deeper awareness of your emotions by leaning into the discomfort of those that get in your way. How well do you understand yourself under stress?
Self-Management- Knowing you should self-manage is easier than doing it well. Take control of the key driver of words and actions you later regret — your self-talk.
Social Awareness – Mastering the art of social awareness comes from analyzing what the people and situations in your work life that matter most have to offer you.
Relationship Management – When conflict ensues, the emotions that emerge before, during and after the conflict are what people fear most. Turns out, a whole host of EQ strategies can help you.
Anyone who gives ongoing attention to practicing their EQ skills will increase their self-knowledge and ability to handle stress, communicate effectively, make good decisions, manage conflict, be a team player, respond flexibly to change, influence others, and provide top-notch performance. This program has one purpose…TO INCREASE YOUR EQ.
- Use your EQ results to deeply analyze the four core EQ skills to take your EQ development even further.
- Explore your reactions to a range of emotions and lean into your discomfort for deeper self-knowledge and improved stress management.
- Use EQ videos to guide real-world discussions around each core EQ skill.
- Analyze and reframe your negative self-talk patterns.
- Practice observing EQ at your organization and get EQ feedback from those you work with.
